Tips for Creating A Better Customer Experience

Sex & Humor

By Inga Van Riper

Why does a customer become loyal to a store? Is it the displays, the size of the store? No, a customer becomes loyal to a store because of their in-store experience. This comes down to the customer care, attention to detail and the overall customer experience that is provided by your staff. To help, I have put together these tips for creating and building a better customer experience to help your business to be more successful.

Open up a Dialogue With Customers About Their Experience:  

Untitled-1You have heard the phrase, “don’t ask don’t tell”. This also happens in a retail store. If you don’t ask, your customers won’t tell.   And what you don’t know will indeed hurt you. By gathering solicited feedback from your customers that includes their overall satisfaction level and areas of improvement, this valuable information can be used to strengthen customer service expectations, more engaging in-store merchandising displays and so much more.

A simple way to gather insights from your customers is to set a tip box for suggestions on how you can improve your store. You can also host a VIP round table discussion with selected customers to share their thoughts and welcoming suggestions between you and your customers.Your satisfaction is our best wishes

Over Deliver Every Day:  

A successful retail stores is about more than just product quality. When a customer enters into your retail store, they expect to find a pleasant, enjoyable atmosphere and a respectful, attentive and knowledgeable staff. When done correctly, will make your customers feel appreciated and will want to come back.

It is a challenge for small retailers to measure these markers, making it difficult to adjust customer experiences and expectations. However, the customer experience is very important to build long-term customer loyalty. The challenge for you businesses is to implement technologies that will help them better understand these behaviors or feelings to create customer experiences that is more engaging and satisfying.

By exploring the behaviors that enforce your off line or online networks and communities, aka your Social currency, can help reinforce the behaviors that strengthen the relationship with your customers, address customers needs, for a more desirable customer experience.

Use Solicited and Unsolicited Social Feedback:  

6ff22b47-99f2-4199-a098-cc47b4e213e0People-Love-Us-on-YELP-LOGOUse both types of Social Feedback to improve your relationship with your customers. Online surveys, and other solicited feedbacks can provide your store with valuable information into overall customer satisfaction. But don’t ever forget the unsolicited sources such as YELP, TripAdvisor and similar sites. Bottom line is that a person who uses social media trust these platforms and trust customer’s opinions and it can have a direct influence on a customer’s buying behavior.

There was a survey done by Forbes  The customer experience feedback on these social channels is highly relevant to today’s consumers because they trust other customers’ opinions, and it often directly influences their buying decisions. In 2012 Forbes Magazine did a survey and found that 81% said that friend’s social media posts directly influences their purchase decision.

Finally, make your voice heard. Speak up for yourself and your company. Speak up and share your thoughts and opinions. Just remember your goal is to build bridges and to strengthen yourself, your employees and your business relationship with your customers.

Honey’s Place Now Accepting Pre-orders for Lelo Hex

Business, News Central, Sexual Wellness

The condom that everyone is talking about, the HEX by LELO is coming to Honey’s Place soon.   Place your pre-orders now with your Honey’s Place Account Manager today.

The launch of HEX Condoms marks a milestone in condom design as the first to introduce a different structure since the modern condom was introduced more than 70 years ago. Citing a decline in condom use, LELO hopes it will promote safe sex by appealing to more people. Never has there been a more important time to spread a message of great safe sex than today, when STIs are back on the rise and condom use is on the decline. Condoms remain the undisputed best defense against unwanted pregnancies and STIs, but usage rates are at an all-time low.Condom-3_Desktop

LELO HEX’s goal was not to create another standard condom but to radically create a product that people will enjoy using.   The LELO research team has put in over 7 years of research and testing to create a state of the art condom. Their success was based on one key discovery: it wasn’t the material of latex that needed to change, but the structure itself. HEX is different because of its hexagon web of panels threaded through the latex. This not only gives the condom its unique design but also allows the condom to be thin but also to be strong like grapheme. With 350 individual hexagons applied throughout each LELO HEX, the condom’s surface tessellates and molds to the unique shape of the wearer. The result is a new feeling of intimacy and comfort never felt in condoms before.LELO-HEX_PR-Images_Product_Packaging_3-Pack_White

ILELO-HEX_PR-Images_Product_Condom_Fulln an exclusive interview from LELO’s Brand Ambassador, Charlie Sheen, he speaks candidly for the first time on condoms, why he feels condom usage continues to decline, and why LELO HEX can revolutionize safe sex for good. Charlie Sheen said, “Announcing my HIV condition gave me a new sense of purpose in speaking actively on sexual health. That’s why LELO HEX is such an important project for me. We all know condoms are the best defense against STIs, but less and less people want to use them. I hope my experiences can remind of their importance, while LELO’s innovation offers a genuine alternative. If you want to change how people see condoms, a great place to start is changing the condom itself!”

Steve Thomson, LELO CMO said, “STIs are on the rise and new ones are appearing at an alarmingly frequent rate. Meanwhile the condom has failed to keep up. Something needs to change, and for that we wanted a partner who was truly engaged on the topic, and would be able to engage a wider audience. Charlie’s personal condition is of course a tragic reflection on sexual health today, but he is also a symbol of change with the strength and courage to confront key issues head on. He has gone out of his way to fully involve himself in the HEX project, and we believe his participation will help drive safe sex and innovation to the forefront.”

Retailers interested in ordering LELO HEX or any other fine LELO collection, visit  or contact a Honey’s Place Account Manager at (800) 910-3246 or

Honey’s Place Gets Inspired

Sexual Wellness

San Fernando, CA – Honey’s Place, the leading wholesale distributor of sex toys in the United States is very proud to introduce CalExotics’ Inspire collection to their customers.   CalEx has teamed up with Living Beyond Breast Cancer (LBBC), which is a nonprofit organization dedicated to connect those affect by breast cancer. The entire collection proceeds will benefit LBBC. For over a decade, CalExotics has supported the efforts of the LBBC. The Inspire is CalExotics’ first full line of products dedicated to a charitable organization.



The Inspire line features several different types of sexual health and wellness products designed by women for women. The collection is to help take care of one’s sexual health and these products will help support women as they rebuild their sexual lives going forward.

“As a female entrepreneur that built a brand on enhancing the lives of women, I’ve supported women’s causes since the company’s inception. When I was personally impacted by the death of a dear friend, Helene Kusens, as a result of breast cancer, the struggle of those that endure this illness hit home for me. There was little that I could do other than support her through the many treatments, but I realized that not many people get the support that they need. CalExotics’ support of Living Beyond Breast Cancer through our new product line, Inspire, and through our donations is to help support people whose lives have been impacted by breast cancer.” – Susan Colvin, Founder and CEO of CalExotics.

Retailers interested in ordering the Inspire Collection or any other CalExotic  products visit  or contact a Honey’s Place Account Manager at (800) 910-3246 or